A complete uninstall, redownload, and reinstall of the OpenVPN Connect Client should take care of that for you.Īnd yet another possible explanation is that there is a blockade in place in a firewall or at the Internet service provider that is blocking or interfering with the TLS handshake in some way. In this situation installing a new copy of the configuration profile will solve the issue. The settings on the client and the server must match for the connection to be successful. The solution to this particular problem is to upgrade the client software to the latest version.Īnother possible explanation is that the settings regarding TLS minimum requirement level have been altered but the OpenVPN client is using an older copy of the connection profile which has incorrect instructions. SIGUSR1 received, client-instance restarting' TLS Error: TLS object -> incoming plaintext read error' TLS_ERROR: BIO read tls_read_plaintext error' The chances are high that your client program is an older version, like version 2.2 or older, and that it doesn't know how to handle a modern TLS minimum level requirement, when you see messages that look like this on the server side: OpenSSL: error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol' To see if this is the case log on to the server and check the server side log file. This particular error can have multiple different causes as it is a fairly generic error message.Ī possible explanation is that the client program is old and supports only TLS 1.0, but the server is expecting TLS level 1.1 or higher. TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) Known error messages and possible solutions Then you will be able to open the log file with a right click and selecting Open with and then choosing something like Text editor to view the contents of the log file. Then at the bottom, under Sharing
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